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Drew Butler, Sales Development Manager

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Appointment Cancellations | Greenway | PrimeSuite

Posted by Drew Butler, Sales Development Manager on 11/13/17 12:56 AM


Imagine this scenario: You send a patient a reminder message to confirm his appointment, and he opts to ‘cancel appointment.’ Your staff is then left with the task of cancelling the appointment in your practice management system.

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Topics: reminder messages, Greenway® PrimeSuite®, appointment cancellation



Reminder Messages | Schedule Appointments

Posted by Drew Butler, Sales Development Manager on 10/29/17 3:45 AM


In a perfect world, everyone would schedule in advance, confirm appointments, and show up on time. Alas, however, we live in the real world, and that isn’t the case.

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Topics: patient reminder messages



Birthday Greetings | Patient Engagement Strategy

Posted by Drew Butler, Sales Development Manager on 8/29/17 9:43 AM


Building and maintaining solid relationships with patients can be a tough task.

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