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Automated Patient Reminder Messages

Posted by Chris Gowell, Product Manager of Vital Interaction on 10/9/17 9:28 AM

The ability to automate patient reminder messages, or appointment reminders, is certainly a favorite communication software feature among medical practice administrators today. In a nutshell, automated reminders save significant amounts of time and money—two commodities that seem to be increasingly more difficult to secure in today’s ever-changing healthcare environment.

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Topics: patient reminders, reminder messages

Automated Patient Reminders | False-positives | Erroneous Cancel Appointment Requests

Posted by Lawson Boothe, Co-founder and COO of Vital Interaction on 9/16/17 9:19 PM

When sending automated reminder messages to patients, have any ever expressed to your office that they did not reply “N” or press another button, indicating that they’d like to cancel or reschedule their appointments?

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Topics: appointment cancellation requests, patient reminders

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