When was the last time you evaluated the reminder emails your medical practice sends to patients?
There is a wide variety of reasons why patients fail to show for their appointments.
Imagine this scenario: You send a patient a reminder message to confirm his appointment, and he opts to ‘cancel appointment.’ Your staff is then left with the task of cancelling the appointment in your practice management system.
The holidays are closing in, which means many medical practices will be closing to enjoy time with their families and to celebrate the reason for the season: the gift of life.
Topics: reminder messages
The ability to automate patient reminder messages, or appointment reminders, is certainly a favorite communication software feature among medical practice administrators today. In a nutshell, automated reminders save significant amounts of time and money—two commodities that seem to be increasingly more difficult to secure in today’s ever-changing healthcare environment.